Personal Data Protection Charter

THE CALLING is committed, as part of its activities and in accordance with the new GDPR legislation in force in France and Europe, to ensuring the protection, confidentiality, and security of the personal data of its contacts, as well as respecting their privacy.

Since the General Data Protection Regulation (GDPR) came into effect on May 25, 2018, THE CALLING has reaffirmed its values of transparency in processing your personal data by implementing a responsible usage policy.

Our Personal Data Protection Charter aims to provide you with information on:

  • How your personal data is used and protected,
  • The rights you have concerning your personal data,
  • How to contact us to exercise your rights.

1. Type of Data Collected

Some personal data is necessary to provide you with our services. This includes, in particular, during our commercial and administrative exchanges as well as when sending our communications and newsletters.

This personal data includes your contact details, such as name, title, department, email, phone number, and business address.

We also record usage data when you use the contact form on our website.

2. Use of Your Personal Data

Based on the execution of our partnership, we use your data to provide our services, specifically to:

  • Communicate with you via email, phone, and mail as part of our professional relationship.
  • Send you notifications and emails regarding our services.
  • Keep you informed about our latest news through newsletters.

We do not share your personal data with our subcontractors. Your data is never sold to third-party companies.

3. Data Recipients

The data we collect is strictly for the exclusive use of THE CALLING and its holding company, Groupe ELBA / ORA.

To comply with our legal obligations, your personal data may also be transmitted to authorized administrative and judicial authorities, but only upon judicial requisition.

4. Data Processing Responsibility

THE CALLING, registered with the Paris Trade and Companies Register under SIREN number 514672666 (SIRET-00039), with its headquarters located at 33 rue de Naples, Paris, and represented by Mr. Thibaut de Malézieux in his capacity as President, is responsible for the processing of the data it collects in the context of our business relationships.

5. Retention Period of Your Personal Data

The retention period of your personal data varies depending on the purpose of its collection:

  • Customer and contact data (identity, electronic contact details, usage history) are retained for 3 years from the end of the business relationship.
  • Accounting documents and records are retained in accordance with applicable legal standards.

6. Your Rights

In accordance with personal data regulations, you have the following rights regarding your personal data:

  • Right of Access: This is your right to obtain confirmation as to whether or not your data is being processed, and if so, to access that data.
  • Right to Rectification: This is your right to obtain, without undue delay, the rectification of inaccurate data and the completion of incomplete data.
  • Right to Erasure/Deletion: This is your right to obtain the erasure of your data without undue delay, subject to our legal retention obligations.
  • You can request the portability of your personal data.
  • Right to Restriction: This is your right to object to the processing of your data or to request its restriction.
  • You can also issue directives on the retention, deletion, or communication of your personal data after your death.

To exercise your rights and modify your communication preferences, please contact us via this email: contact@pariscalling.fr.

7. Data Protection Officer (DPO)

THE CALLING has appointed a Data Protection Officer (DPO).
You can contact the DPO by email at: politiqueRGPD@elbafrance.com or by mail at: 33 rue de Naples, 75008 Paris.

8. Security of Your Data.

THE CALLING ensures that your data is processed securely and confidentially. We protect your information using physical, electronic, and administrative security measures. Our safeguards include firewalls, physical access controls to our data centers, and authorization controls for access to information. To this end, appropriate technical and organizational measures are in place to prevent the loss, misuse, alteration, and deletion of your personal data.